Privacy Policy

Introduction

The Artisan: A Gathering Place ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at theartisan.place and use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and other details you provide when submitting a booking inquiry or contacting us.
• Event Reservation Information: Name, email address, and ticket quantity when purchasing event tickets.
• Marketing Preferences: Email address and consent status when you subscribe to our mailing list.
• Usage Data: Anonymous analytics data about how you interact with our website, collected via Vercel Analytics.

Payment Processing

All payment transactions are processed securely by Square, Inc. When you purchase event tickets through our website, your credit card information is collected and tokenized directly by Square's Web Payments SDK in your browser. We do not receive, store, transmit, or have access to your full credit card number, expiration date, or CVV.

Square processes your payment in accordance with the Payment Card Industry Data Security Standard (PCI DSS). For more information about how Square handles your payment data, please review Square's Privacy Policy.

Email Marketing Communications

We use Klaviyo to manage our email marketing communications. When you subscribe to our mailing list, your email address is stored and processed by Klaviyo in accordance with their Privacy Policy.

By subscribing to our mailing list, you consent to receive:

• Event announcements and updates
• Promotional offers and special event information
• Venue news and newsletters

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in every marketing email we send. Unsubscribing from marketing communications will not affect any transactional emails related to your bookings or reservations.

Transactional Emails

We may send you transactional emails related to your booking inquiries, event reservations, and account activity. These emails are not marketing communications and are necessary for the services you have requested.

How We Use Your Information

We use the information we collect to:

• Process and respond to booking inquiries
• Process event ticket purchases and reservations
• Send booking confirmations and event-related communications
• Send marketing communications (with your consent)
• Improve our website and services

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We share your information only with the following service providers who assist us in operating our business:

• Square — payment processing
• Klaviyo — email marketing
• Supabase — database hosting
• Vercel — website hosting and analytics

Each of these providers is bound by their own privacy policies and data protection obligations.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided on our Contact page.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact page.